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Contact us

Have a question about your order or need help with a product? We're here to help.

Email: ShopPrimeWear@outlook.com

We aim to reply within 24-48 hours.

For faster assistance, please include:

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Thank you for choosing ShopPrimeWear!

Frequently asked questions

Orders typically arrive within 7-14 business days, depending on your location and the product. Some items may arrive sooner or slightly later (5-18 business days) depending on the supplier.

You will receive a tracking link by email once your order has shipped.

We accept returns within 30 days of delivery. Items must be unused, unwashed and in original condition.

Yes- refunds are sent to the original payment method once the returned item is received and inspected. Processing may take 3-7 business days.

You can reach us at Shopprimewear@outlook.com. We reply within 24-48 hours.

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Frequently asked questions